TORONTO

You have 14 days after receipt of your order to change your mind and request a refund under certain conditions:

• All returned products must be new, unused and in their original condition and packaging at the time of return. Products showing signs of wear will not be refunded.

• Products offered or on sale are neither returned nor exchanged.

• Return costs are exclusively the responsibility of the customer.

• Any returned packages for which no element allows the sender to be identified (last name, first name, address, order number) cannot be taken back.

• We only replace an item if it is defective or damaged.

• Item modified by size or personalized with charms, non-exchangeable and non-refundable.