Frequently Asked Questions

Yes, they are stainless steel. This does not prevent you from taking care of it and for a longer lifespan, contact with corrosive products must be avoided.

No, if the size has been changed, the jewelry cannot be returned or exchanged. If the jewelry is still too small, what I can suggest is to buy an extension, available in the store.

If you have a promotional code giving a reduction on your order, you can use it when placing your order in the " discount code " section of the " Summary of your order ".
Once the promo code is entered and validated, the amount will be automatically deducted from the final price.

No, there are currently no LJ Créa stores. All our jewelry is only available on the website

Your orders are prepared and shipped from Haut-Rhin in Alsace.

Delivery times are 24h to 72h

To make a return, simply write to us: You can return an item within 14 days after delivery. Return costs are your responsibility and damaged, size-adapted or gifted products cannot be returned. may be refunded. Once your return request has been accepted, you will receive the return address by email.