You have 14days after receipt of your order to change your mind and request a refund under certain conditions:
All returned products must be new, unused and in their original condition and packaging at the time of return. Products showing signs of wear will not be refunded.
Products offered or on sale are neither returned nor exchanged.
Return costs are exclusively the responsibility of the customer.
Any returned packages for which no element allows the sender to be identified (last name, first name, address, order number) cannot be taken back.
We only replace an item if it is defective or damaged.
Item modified by size or personalized with charms, non-exchangeable and non-refundable.
